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This Agreement, which governs the terms and conditions of the use of We Clean Your Cans, is between you (“Customer”) as an authorized user of such services, and We Clean Your Cans

This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by We Clean Your Cans (collectively, the “Agreement”), constitutes the entire agreement between We Clean Your Cans and you regarding the Can Cleaning Service. By using the service, you confirm your acceptance of and agree to be bound by this Agreement.

I.  Service

We Clean Your Cans provides a first-rate mobile trash can cleaning and power washing service for both residential & commercial trash cans.

II.  Customer Responsibilities

In order for We Clean Your Cans to provide its services, the Customer is to abide by the following conditions, or service may be suspended:

  • Customers will enroll in one of our four service options – monthly, bi-monthly, quarterly, or one-time.  
  • Trash cans must be readily available for service. Cans are to be located at the curb (unless otherwise instructedin the “additional details” section during the signup process, ex: cans next to house, cans in front of garage, ex). Cans will be returned to the same location after they have been cleaned with a We Clean Your Cans tag on them so know we were there. (Unless special arrangements have been made.)
  • If the Customer will not be available for a scheduled cleaning it is his/her responsibility to contact We Clean Your Cans and notify them of the absence by 9:00 PM the night before service.
  • All trash in cans should be bagged and tied.
    • Trash can(s) must be free of un-bagged animal waste and fecal material.
    • Trash can(s) must be free of chemicals, paint, glue or other adhesive, or hazardous waste of any kind.
    • Trash can(s) must be free of building materials, e.g., plaster, stucco, or concrete.
    • Other waste products, such as leaves, branches, etc., must be bagged and tied.
  • We Clean Your Cans is a bin sanitation company, not a bin detailing service.  Paint, oil, grease, etc. – We Clean Your Cans is NOT responsible for the condition of these bins after cleaning.
  • If We Clean Your Cans arrives to perform service(s) and the above conditions are not met, the service will not be completed.  The Customer IS still responsible for payment.
  • A reschedule of services will no longer be permitted.  The customer may request another cleaning, but this will be billed as a ‘special cleaning’ visit.
    • All our neighborhoods are scheduled for service either monthly or quarterly. We are in each neighborhood no more frequently than once per month for logistical and scheduling purposes. We do not visit any neighborhood on a weekly or bi-weekly basis.

III.  We Clean Your Cans Responsibilities

If We Clean Your Cans fails to provide its service(s) on the scheduled day of service, We Clean Your Cans will compensate the Customer by arranging for the service to be performed on the next possible neighborhood visit.  If a reschedule is not practical or possible the Customer will receive a credit for the missed service.  In the case of inclement weather that prohibits We Clean Your Cans from operating, a notice will be sent to the customer.  A reschedule date will be made.

IV.  Modifications to Customer Agreement

We Clean Your Cans may amend this Agreement at any time by (a) posting a revised Customer Agreement at https://wecleanyourcans.com/, and/or (b) mailing or sending information regarding the amendment to the email address you provided to We Clean Your Cans. We will welcome all inquiries, questions, and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our customers to the best of our ability and any changes to the agreement would be solely made for the betterment of the service program.

V.  Modifications to Service

We Clean Your Cans reserves the right to modify our delivery of service for the betterment of our customers and the overall success of the service program.

VI.  Charges

The Customer agrees to pay all charges for the utilization of the service(s) for the selected package. All charges will be exclusive of value-added sales. We Clean Your Cans reserves the right to change prices or institute new charges for access to or use of the service. Any changes in pricing will be communicated to the Customer by mail OR email. It is the Customer’s option to continue the service or to discontinue the service at that time. Continued use of the services or non-termination of the Customer’s We Clean Your Cans account after any such changes are communicated to the Customer by mail OR email correspondence constitutes your acceptance of the charges as modified by the posted changes.

  1. Payments are automatic.
    Payment to We Clean Your Cans is automatically charged to the Customer’s debit card, credit card. Should the payment not be received as scheduled, the Customer agrees to pay all amounts due upon demand by We Clean Your Cans.
  2. A $15 late fee will apply if payment is later than 7 days past due.
    Our sole source of income is through our service fees, and we cannot operate without them. Also, a credit hold will be placed on your account until your billing is current. As a small family owned business, we cannot afford to continue to provide service if past due service bills are not paid.
  3. After 14 days of past due non-payment, an account will be deemed as delinquent.
    Delinquent accounts will be suspended, and no further cleanings routed until the account has been brought back into good standing.  Once an account has been classified as delinquent, a credit/debit card MUST be put on file to continue service.
  4. A service fee of ($20 per stop) will be imposed if the bins are not ready for service, and we are not notified.
    An email and a text reminder are sent before each service. A response to either one of these reminders is necessary when the bins are not ready for service. We must be notified if the bins are not ready for service as our costs of operations are paid only through service fees, and we cannot operate without them.
  5. Referrals
    Should a subscription customer offer us a referral to a new customer (customer defined as not having service from We Clean Your Cans before) who registers for a subscription service (one-time services do not apply), We Clean Your Cans will provide one (1) free cleaning service(2 Bins) to the regular customer as a gesture of appreciation. Referrals are Unlimited for each customer.

VII.  Default Payments

We Clean Your Cans reserves the right to suspend or terminate Customer’s service without notice upon rejection of any credit or debit card charges or if the Customer’s card issuer (or its agent or affiliate) seeks return of payments previously made to We Clean Your Cans when We Clean Your Cans believes Customer is liable for the charges. Such rights are in addition to and not in lieu of any other legal rights or remedies available to We Clean Your Cans.  Termination of service is the very last step of non-payment and will try to be avoided if possible.

VIII. Continuity of Service

The credit or debit card used to establish Customer’s account will be automatically processed, in accordance with Customer’s payment choice, the month prior to Customer’s last paid service. We Clean Your Cans will notify the Customer of any rate changes. Customer must notify We Clean Your Cans before any changes to the Customer’s credit or debit card or if the Customer decides not to continue with the service.

IX.  Cancellation of Service

Customer must call and speak to a representative from We Clean Your Cans in order to successfully cancel their existing service.

X.  Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pennsylvania. Customer irrevocably submits to the exclusive jurisdiction of the courts in each state or location.



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